Privacy Policy

Data Controller

Elevated Living Enterprise Limited is the data controller for personal information collected through elevatedliving.uk and related services. For questions about this policy or the handling of personal data, contact Elevated Living at contact@elevatedliving.uk.

Company registration number: 14986946
Registered address: Office 1270, 12 Farwig Lane, Bromley BR1 3RB.
ICO registration number: ZB668763

Information Collected

Information collected depends on how you interact with Elevated Living:

• Newsletter / mailing list signup: name and email address (required); phone number, website, and company name (optional, if you choose to provide them).
• Contact and enquiry forms: name, email address, and the content of your message. Where you get in touch or express interest in Elevated Living's services, your details may be stored in its customer relationship management (CRM) system to manage and follow up on that contact.
• Quiz / lead magnets: email address (required to receive your result) and your quiz responses.
• Bookings and consultations: name, email address, and any details you provide when booking a free consultation or paid session.
• Session and client work: where you work with Elevated Living on a 1:1 or retainer basis, notes, action plans, and related material from your sessions may be held to deliver the service.
• Payments: if you pay for a service, payment is processed by Stripe. Elevated Living does not store your card details.

Use of Your Information

Your information is used to:

• Send you newsletter content and updates, where you've signed up to receive them
• Respond to enquiries and contact form submissions, and manage that relationship through our CRM system
• Deliver quiz results and related follow-up content
• Manage and confirm bookings and consultations
• Deliver services you've commissioned from Elevated Living, including keeping session notes and action plans
• Process payments for services
• Meet legal and accounting obligations (e.g. keeping financial records)

Legal basis for processing

• Consent — for newsletter emails and marketing communications. You can withdraw this at any time.
• Contract — for delivering a service you've booked or paid for, including session notes and payment processing.
• Legitimate interests — for responding to general enquiries and understanding how people find and use our services.
• Legal obligation — for retaining financial records as required by UK law.

Data Sharing

Elevated Living uses the following third-party services (data processors) to operate its business. Each only receives the data needed for its specific purpose:

Elevated Living does not sell, rent, or share your personal information with third parties for their own marketing purposes.

Some of these providers may process data outside the UK/EU (for example, Stripe). Where this happens, Elevated Living relies on the provider's own compliance mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected.

Cookies and analytics

At the time of writing, this website does not use analytics or tracking cookies (e.g. Google Analytics, Meta Pixel). Essential cookies may be used where required for the site or booking tools to function correctly. If analytics or tracking tools are introduced in future, this policy will be updated and, where required, consent will be requested via a cookie banner.

Data Retention

• Newsletter subscribers: for as long as you remain subscribed, or until deletion is requested.
• Enquiries and leads (CRM): kept for a reasonable period to allow follow-up, then deleted or archived if no ongoing relationship develops.
• Client and session records: kept for the duration of the client relationship and for a reasonable period afterwards, in line with professional good practice.
• Financial and payment records: retained for at least 6 years, as required by UK tax law.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data held by Elevated Living
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time (e.g. by unsubscribing from emails)

To exercise any of these rights, email contact@elevatedliving.uk. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.

Children's Data

Services provided by Elevated Living are aimed at adults running businesses and organisations. Personal data from children is not knowingly collected.

Changes to this policy

Elevated Living may update this policy from time to time to reflect changes in its practices or legal requirements. The "last updated" date at the top of this page shows when it was last revised.

Contact Elevated Living

Elevated Living Enterprise Limited
Email: contact@elevatedliving.uk
Website: www.elevatedliving.uk